Apple Health & wearable data
How Ladder uses Apple Health to bring in your wearable data, and how to fix missing steps, calories, or heart rate.
Updated Oct 6, 2026
How do I connect Ladder to Apple Health?
To connect Apple Health to Ladder:
- Open Ladder → Settings → Connections → Apple Health
- Toggle on Steps (and any other data you'd like to share)
- Tap Allow
If you previously denied the permission or the toggle isn't appearing: Go to iPhone Settings → Health → Data Access & Devices → Ladder → toggle on Steps. Then reopen Ladder.
The Steps widget updates roughly every hour after connecting, so give it a little time to catch up.
My Steps widget says 'Steps Unavailable — Connect Health.' How do I fix it?
Your Steps widget pulls data from Apple Health. Here's how to connect it:
- Open Ladder → Settings → Connections → Apple Health
- Toggle on Steps (and any other data you'd like to share)
- Tap Allow
If you previously denied the permission: Go to iPhone Settings → Health → Data Access & Devices → Ladder → toggle on Steps. Then reopen Ladder.
The Steps widget updates roughly every hour, so give it up to an hour after connecting.
Still stuck? Ask Maive.
Maive can check your account, fix the common stuff, and hand off to a real person when needed.
